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Pools & More

4.8

Based on 108 reviews

review us on

Luís Teixeira

6 days ago

Comprei um robot para a minha piscina na Pools&More.
Estou muito satisfeito com a equipa, recomendo.

Carlos Oliveira

2 weeks ago

No início de junho recebi uma encomenda de produtos de limpeza para a piscina. Dos sete itens, um chegou com o fundo partido, e como se trata de cloro shock, o granulado espalhou-se, inclusive fora da caixa de cartão, através de uma brecha na parte inferior que nem sequer tinha fita adesiva.

A encomenda vinha dividida em duas embalagens, ambas indicavam "Frágil", mas algo correu mal durante o transporte.

Entrei em contacto com a empresa, que me pediu para enviar um email a relatar o sucedido. Fiz isso, mas, apesar de várias tentativas, até hoje fui completamente ignorado e não me deram qualquer resposta.

Acho que faz muito pouco sentido pagar 19€ por um transporte frágil e este ser tratado desta forma.

Jose Coelho

1 month ago

Comprei um robot da marca Aiper fiquei impressionado, os funcionários muito profissionais na explicação de todas as minhas dúvidas, serviço top!
Recomendo a Pools&More

angela andriessen

2 months ago

Esta empresa é mais do que boa, é excelente! Não só em termos de preços, mas todo o processo é rápido, preciso e pontual. Só tenho elogios e recomendo a todos! Hendrik

Tomás Gallardo

After purchasing a pool cleaner, it broke down while under warranty. I emailed Maytronics requesting a replacement, as they told me I had to contact the seller. I didn't even receive a reply to my email.

Once I posted this review, I received prompt attention and a solution to the problem. I appreciate the efficiency and helpfulness with which my issue was handled.

Robert Livingstone

They had the CTX pro Go salt in stock. Best price available on google search. Excellent customer service.

Steph Soussan

Efficient, fast delivery, product as described, good value for money

GRC

Can't believe I just found this place after living about 15 minutes away for many years! Not what I was expecting - it's more a warehouse than a normal pool shop but with loads of products in stock at very good prices and a friendly knowledgeable English-speaking staff. Bought a pool skimmer which had an initial burst of energy and is now (solar) charging up ready to help clean up all the bougainvillea leaves, insects, dog hairs etc. which get blown in to the pool.
It all looks promising - I'll be back . . .

Heinz Bron

I was searching online for a specific chemical for my pool and immediately found what I needed at Pools & More. The price was right. The order processing and shipping were exemplary. You can order from them with complete confidence.

paula caipira

3 months ago

Comprei uma bomba de calor e não tenho nada a apontar. Serviço impecável. Desde a compra à instalação foram 7 dias. Recomendo!

Pedro Carneiro

Não conheço a loja física, mas conheço a loja online, muito desapontado! Faço a compra dia 21 de Maio recebo o email a dizer que vou receber a encomenda dia 29 de Maio, dia 23 de Maio tenho a transportadora a bater a portar para entregar o aspirador de piscina, mais satisfeito era impossível! Tenciono comprar mais coisas com vocês, ainda sou novo neste mundo das piscinas de água salgada mas espero ter a vossa ajudar para comprar equipamentos/acessórios na vossos loja. Com
Calma porque também não são baratos. Obrigado

Margarida santos

Atendimento muito profissional, recomendo vivamente.

Christina Toft

Pools & More team fitted new pump and filter for us today. Great work by the technicians, on time, tidy and job completed with all instructions given. Thank you Luis and team

Agostinho Marques

Comprei um zodíac freedom lite na Pools&More . Excelente robot e equipa.

Susana Pereira

Entrega rápida, contacto fácil e sempre disponíveis.

RUI CARDOSO

Excelente trabalho de montagem de uma bomba de calor na minha piscina. Equipa profissional e simpática. Recomendo.

cve0607

The service is incredibly good.

The owner speaks good English and made a great deal for me.
Extremely satisfied.
I will definitely come back.

Rui Seguro

Atitude profissional e disponibilidade no apoio à escolha

Ana Margarida Bento Silva

Atendimento espectacular, pessoas muito simpáticas e acessíveis!

Dirk Rombauts

Great place. Professional advice, latest models in stock. All well-known brands.

Leonard Beard

After many stupid quotes I was supplied by true professional people, who look after their clients. I will be back all the time a few minutes okay very good

Robert Scheibelhofer

4 months ago

Super friendly contact! The delivery arrived promptly. Thank you.

Sandra Fernandes

Contactei e falei com Sr Luís Marques, que até me contactou telefonicamente já tarde para melhor nos entendermos, enchi-me de esperança que seria desta vez que um técnico de confiança e conhecimento responderia com competência e profissionalismo. Acabou por ser outra desilusão pois nem orçamento de enviou. Andei a pedir e lembrar por whatsapp e qual não é o espanto qd me diz que está de férias e volta uns dias depois. Nem orçamento, nem resposta profissional, nem explicação, muito menos pedido de desculpa. Quando ligo para o fixo e o próprio me atende nem lembrava de nada. Imagino que tenham muitos bons clientes e que não precisam de mais, escusava era de deixar a pessoa pendurada a perder tempo. Muito pouco profissional.

Ernst-Otto von Abercron

Ordered a chlorinator and ph machine on the 31.03. because my one broke down after 2 years.
The new one was installed on the 02.04. !!!
Very professional done.
Excellent job.
More than posit surprised.
Didn’t expect delivery and installation after 2 days!!

Sara Marques

Fiquei extremamente satisfeito com a compra do Aiper P1 Pro na Pools and More.
O atendimento foi excelente e o produto superou as minhas expectativas.
Recomendo vivamente pela qualidade e profissionalismo!

David Tully

6 months ago

I had a great experience ordering my 2 Wybot products. Even when ordered one and called back to buy the other, they went above and beyond sending a link to pay and saved me on postage. I would use them again and wish they were closer.

Rob Kretzers

Quick response with a clear quotation, fast delivery of a large heat pump and excellent installation in one day, from asking for a quote till installation with 3-4 weeks!

Chris Cameron-Gudge

I have been using pools and more for a number of years now they are very much my go to pool people. From fixing my skimmers and replacing my pump selector to supplying pool cover . The best nets and the best vacuum attachments I have tried many shops and specialised dealers and Luis is the best and with a little persuading the cheapest.

LDL Contractors

We live in the UK but own property in Sao Bras and are in the process of refurbishing the property. We visited several Pool specialists/shops and Pools & More gave us the most confidence in being able to both advise and supply the correct goods for our requirements. I have now been back and forth to pools and more for all the materials required to refurbish our pool and will continue to do so for our future needs.
I recommend visiting the shop and talking to the owner Luis, he is fluent in English, polite, patient and knowledgable.
Whilst I run a construction company refurbishing Government commercial properties and refurbished our pool myself I still sought and took Luis's advice on the various issues we had regarding the pool.
He has literally everything you need to refurbish, maintain or renew your pool.

Stu Graves

1 year ago

Good prices, fast delivery and good communication related to the tracking.

Recommended

Pierre Rey

Replacement of a swimming pool pump.
The replacement was carried out by them, thank you, on the day and time as agreed. so seriously :-)

Rosealee Anglin

2 years ago

Nuno and Tiago just left our house and we are so grateful and impressed with their professionalism and service that I’m making a point to post this right now! Brilliant company, thank you so much for your time and expertise! Would highly recommend.

Mireille Duquesne

Professional and very attentive to your request

Frederic mo

Really very good
the staff is very professional and gives you advice
I recommend it to all French people in the Algarve

Kevin Flannery

What a great experience dealing with Luis and team. We received a proper review of our requirements with options and a very competitive quotation. Delivery was on time and installation was very neat and tidy. Their advice about the importance of the pool cover was spot on. It fits like a glove thereby ensuring maximum heat retention. Also the choice of heat pump. Very happy to recommend Pools And More.

Dianne Neale

My husband went to buy a robot pool cleaner. After discussing what he wanted with the owner we spent quite a lot more than we had intended and left with a new "toy". We had some serious teething problems but with excellent support and a couple of extra support visits all is sorted and the pool now virtually cleans itself.
We have had great service and thoroughly recommend Pools and More to anyone, well done boys and thanks again for all your help.

John Mullins

saw the website and called the store was told item was in stock went to pick up all great the experience was very pleasant very helpful then once home realised I needed help to install called Luis he arrange it and Tiago came to fit it all done with no stress will use again for sure its 30 minute round trip but the very special hands on service is worth it,